High-Quality Service

Our clients can expect to receive quality services from experts, which may include: step-by-step breakdowns, simple yet thorough explanations and solutions

“I received high quality solutions and professionalism from my expert. If you need quality work done quickly, I highly recommend LivePerson!”
-Sandra, Vancouver

Communicating is easy

LivePerson offers two methods of online assistance- LIVE chat and email. Clients can simultaneously conduct both forms of communication in order to stay in contact with their expert.

“LivePerson’s character-by-character chat style is awesome and very easy to use. I could also send all of the details of my request via LivePerson’s email service.”
-Ben, San Francisco

Customer Support

The LivePerson Support Team is here for YOU. Email your question and get a detailed and friendly response, usually within 24 hours.
service@liveperson.com

“Customer service is definitely a top priority at LivePerson! I always receive thorough and speedy replies.”
-Lukas, Washington D.C.

Controlled Costs

The best part about LivePerson is that you do not pay for your services via email until you have had the opportunity to review them. You are only charged when you approve an online invoice! LIVE sessions are even better. Since you decide when the session begins and ends, you are in control of the fee you pay!

“I feel comfortable using LivePerson because I never have to pay for an incomplete or unsatisfactory service. Also, I like the fact that when contacting a LivePerson expert, the session is free until I decide to click the hire the expert.”
-Maggie, Cambridge

Expert’s Ratings

LivePerson’s Rating System is based on our clients’ feedback regarding the quality of the service they received. To learn more about a particular expert’s reputation, check out their ratings.

“I always pay attention to what others are saying about LivePerson’s experts. I think the ratings give me a good perspective of an expert’s capabilities.”
-Marissa, Ann Arbor

Anonymity

You can always feel comfortable using our service as clients maintain anonymity by choosing screen names

“Since I am not using my real name to receive services from LivePerson’s experts, I feel even more comfortable asking my questions over the web than I would in person.”
-Alex, Moscow

Secure & Confidential Payment

LivePerson handles all payments whether via credit card, PayPal, ACTeCASH, or check. Your personal details will remain confidential.

“I completely trust LivePerson to deal with all my payment matters.I have only good things to say about their team.”
-Anton, St. Louis

Set a Deadline

If you would like to receive your expert service by a particular date, you may do so by entering a deadline along with your request for service.

”My expert stayed in touch with me until my deadline. She gave me regular updates of the works’ status. I also got progress reports without even asking for them!”
-Sheryl, Sydney